The Assisted Cheque (Chèque aidé) is a government energy support cheque that customers can use to pay their invoices. Before customers can use it, a Finance Administrator must activate it in the payment settings. This is a one-time configuration step.
Activating the Assisted Cheque payment method
To enable Assisted Cheque as an available payment method:
-
Navigate to General Settings > Finance Settings > Payment Settings.
-
In the Allowed Payment Methods list, locate and activate Assisted Cheque – Chèque aidé (
ASSISTEDCHECK). -
Save the configuration.
Assisted Cheque is automatically marked as non-refundable. It will not appear in the list of allowed refund methods — this behaviour cannot be overridden.
Verification
-
The method appears and can be toggled on/off in the Allowed Payment Methods list.
-
It does not appear in the Allowed Refund Methods list.
-
Once activated, it becomes available for assignment to customers (see Customer Management).