User manuals

PoD events - newUI


A PoD event is an event received for a point of delivery. The PoD events list shows the PoD events of all your points of delivery, with their processing status.

To open the list, go to Customer Care > PoD events. This entry is shown to users who have access to the energy features.

PoD events list

Each line is a PoD event. The list shows these columns:

  • ID: the identifier of the event

  • N° PoD: the PoD id of the point of delivery

  • Date: the date of the event

  • Type

  • Nature

  • Status

  • Error code: the error raised when the event was processed, if any

The Status column shows the processing status of the event as a coloured label:

  • CREATED

  • WAITING POWER : waiting for the subscribed power

  • TO PROCESS

  • PROCESSED

  • FAILED

  • REJECTED

Click Export table to download the PoD events as an Excel file.

To see the events of one point of delivery with their loading date, processing date and error message, open the PoD event tab of the point of delivery page: see Points of delivery - newUI.